Data protection is a matter of trust, and protecting your privacy is important to us. When processing personal data, we comply with the legal provisions set forth in Law No. 13,709, of August 14, 2018, the General Personal Data Protection Law (LGPD).

This policy was revised and published on: October 26, 2023

If you have any questions or comments regarding our data protection information, please contact us at: indalabor@indalabor.com.br

What Personal Data We Collect and Why

About Us

BUSINESS NAME:  Indalabor

CNPJ:  04.654.861/0001-44

TRADE NAME:  Indalabor

Our website address is: https://www.indalabor.com.br/

When You Visit the Website

Whenever you visit our website, we automatically collect a range of data and information that we store in so-called log files. The following data and information may be contained in our log files:

• Date and time of the visit
• Name of the page accessed
• IP address of the requesting device
• Device identifier
• Session ID
• Type and version of the browser used
• Operating system used

We need this data to ensure the technical availability of our website and to adapt our website to your device. We also collect this data to detect errors and system attacks on our website and to develop protective measures to prevent misuse.

Access Monitoring

For the purposes of business operations, analysis, and continuous optimization of our web pages, we use Google Analytics in its “basic version,” a web analytics service provided by Google Inc. (“Google”), which is based on the legal grounds set forth in Article 7, Item IX of the LGPD. Google Analytics uses so-called “cookies,” which are text files stored on your computer that enable an analysis of website usage. Google will use this information to evaluate website usage and compile reports on website activity. Google processes the data collected through the use of the “basic version” of Google Analytics exclusively for our company’s own purposes. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

The information generated by the cookie regarding the use of this website includes:

• Browser type and/or version,
• Operating system used,
• Referrer URL (the previously visited page),
• Hostname of the accessing computer (IP address),
• Time of the server request

Sessions and campaigns expire after a certain period of time. By default, sessions expire after 30 minutes of inactivity, and campaigns expire after six months. Campaigns can be limited to a maximum of two years.

You can find more information about terms of use and data protection at:

https://marketingplatform.google.com/about/analytics/terms/br/

https://policies.google.com/?hl=en

You can opt out of data collection by Google Analytics here and prevent the storage of cookies by configuring your browser software accordingly; however, we would like to point out that, in this case, you may not be able to use all the features of this website to their full extent.

Cookies

What are cookies and why are they necessary?

When you visit our site, some features will only work if text files (known as cookies) are stored on your computer. These cookies serve to make your browsing experience more personalized, efficient, and secure. Thanks to these files, it is possible, for example, for you to receive information on the site that is tailored to your interests. The sole purpose is, therefore, to tailor our offerings to our customers’ needs as effectively as possible.

Cookies on our website can be categorized as follows:

First-party cookies:

We directly control these types of cookies. Depending on their purpose, they either remain permanently—even after the end of the session (so-called persistent cookies, e.g., to store an access code or implement opt-out) or are deleted when the browser is closed (so-called session cookies; they are valid only for a single browser session, e.g., to display the shopping cart across multiple pages).

Third-party cookies:

These types of cookies are controlled by third parties. Third-party providers are vendors that use cookies to transmit, for example, information from an advertising banner.

We use so-called temporary and persistent cookies, which are automatically deleted after a specified period of time. Cookies from our partner companies also contain only pseudonymous data—and are often even anonymous. They allow our partners to understand which products you’ve viewed, whether a purchase was made, which products were searched for, and so on. In this context, some of our advertising partners also record information about which pages you have previously visited or which products you were interested in, for example, so they can display advertisements that best match your interests. This pseudonymous data is never combined with your personal data. Its sole purpose is to enable our advertising partners to present you with advertisements that may genuinely interest you.

We use cookies based on Section 7(IX) of the LGPD. Certain cookies are used exclusively based on your consent (Section 7(I) of the LGPD). The respective legal basis and the specific content of the consent can be found under “Consents” as well as in the information about the respective service.

Of course, you can configure your browser so that it does not store our cookies on your hard drive in the future or so that it deletes cookies that have already been stored. To do this, you can take the following steps:

Disable cookies

• In Internet Explorer:
  • Select “Internet Options” from the “Tools” menu.
  • Click the “Privacy” tab.
  • Now you can configure the security settings for the Internet zone. Here you can specify whether and which cookies should be accepted or rejected.
  • Click “OK” to confirm your settings.
• In Firefox:
  • From the “Tools” menu, select Settings.
  • Click “Privacy.”
  • From the drop-down menu, select “Create according to user-defined settings.”
  • Now you can specify whether cookies should be accepted, how long you want to keep them, and add exceptions—such as which websites you always or never want to use cookies from.
  • Click “OK” to confirm your settings.
• In Google Chrome:
  • Click the Chrome menu on the browser toolbar.
  • Now select “Settings.”
  • Click “Privacy and Security.”
  • Click “Cookies and other site data.”
  • Under “General settings,” you can configure the following cookie settings: 1- Allow all cookies; 2- Block third-party cookies in incognito mode; 3- Block third-party cookies; 4- Block all cookies (not recommended);
• In Safari:
  • Go to “Settings” and select “Safari.”
  • Under “Privacy & Security,” you'll find the “Always Block” option under “Block Cookies.”

But please note: You can only fully use and experience some of the most interesting features by using our cookies. For example, if you add an item to your shopping cart, our server reads the cookie code and recognizes that the item belongs in your shopping cart. If you visit other websites after your shopping trip and return to our site, your shopping cart will still be full. This service is only possible through the use of cookies.

Comments

When visitors leave comments on the site, we collect the data shown on the comment form, as well as the visitor’s IP address and browser data, to help detect spam.

An anonymized string created from your email address (also called a hash) may be sent to Gravatar to check whether you are using the service. Gravatar’s privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile picture will be publicly visible alongside your comment.

Media

If you upload images to the site, avoid uploading images that contain embedded location data (EXIF GPS). Visitors can download these images from the site and extract their location data.

Contact Forms

All data submitted via a form on our website includes a checkbox where the visitor explicitly authorizes us to contact them using the information provided. The data submitted may vary depending on the specific form and the reason for contact, but generally includes:

• Name
• Email
• Phone Number
• WhatsApp

The data is retained for as long as necessary to address the visitor’s inquiry and may be used for the company’s own marketing purposes; however, it will never be shared with other companies or partners.

Cookies

When you leave a comment on the site, you can choose to save your name, email address, and website in cookies. This is for your convenience, so you won’t have to re-enter your information when you leave another comment. These cookies last for one year.

If you have an account and log in to this site, a temporary cookie will be created to determine whether your browser accepts cookies. It contains no personal data and will be deleted when you close your browser.

When you log in to your account on the site, we also set several cookies to save your account data and your screen display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me,” you will remain logged in for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish a post, an additional cookie will be saved in your browser. This cookie does not contain any personal data and simply indicates the post ID of the post you just edited. It expires after 1 day.

Embedded Media from Other Websites

Articles on this site may include embedded content, such as videos, images, articles, etc. Embedded content from other websites behaves exactly as if the visitor were visiting the other website.

These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with this embedded content, including your interaction with the embedded content if you have an account and are logged in to that site.

Analytics

Who We Share Your Data With

We may collaborate with other companies on a wide range of activities, including providing location-based features, working with advertisers, sponsors, and business partners—both online and offline—as well as offering promotional tools and performance analytics. As such, we reserve the right to share your information—including location data, registration information, and interests—with the companies listed below, whenever possible in an anonymous form, in order to protect your privacy to the greatest extent possible.

We do not rent, sell, or transfer your personal data to anyone except for the partner companies listed below. We may share your personal data in the cases listed below:

• Advertisers: You may occasionally receive ads, content, and links that are personalized based on your interests and behavior on our website or on other services with which you interact. To this end, data may be shared with targeted advertising platforms, primarily unique identifiers, IP addresses, cookies, and other information collected from your browser, which may be used to measure the effectiveness of online advertising.
• Our Partners: We engage other companies to perform work on our behalf and need to share your personal data with them to provide products and services to you. For example, we use data hosting services to store our database, and we may also use payment processing services to process billing information for products you have purchased. Our partners are only authorized to use personal data for the specific purposes for which they were contracted; therefore, they will not use your personal data for any purposes other than the provision of services as contractually agreed.
• Statistics: The stored data may be used for statistical purposes (analytics). This data is aggregated to provide a macro-level analysis of the situation and, therefore, does not seek to identify or make identifiable the subjects of the personal data, but solely to better understand how the

How Long We Retain Your Data

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including to comply with any legal or contractual obligations or requests from competent authorities.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data; the potential risk of harm arising from unauthorized use or disclosure of your personal data; the purpose of processing your personal data and whether we can achieve those purposes through other means; and applicable legal requirements.

If you use our products and services, your account information will be retained as long as you keep that account active. If you request cancellation, your information will be deleted within 60 days of account cancellation. If you are a lead, information regarding your interactions with us will be stored for a period of 5 (five) years. Likewise, if you request the deletion of your data and/or your account, in this case, we will retain the data for an additional 72 (seventy-two) hours after your deletion request.

How Information Security Works

Your account is protected by a password to ensure your privacy and security. If you access your account through a third-party website or service, you may have additional or different login protections provided by that website or service. You must prevent and avoid unauthorized access by third parties to your account and personal data by selecting and protecting your password and/or other login mechanism appropriately, and by restricting access to your computer or device and browser, and logging out after you have finished using your account.

To ensure your privacy and the protection of your personal data, we have adopted the best information security and secure development practices available on the market; in other words, we strive to use resources that promote the protection of your data and allow you to manage your information directly. In line with this approach, we host our website on servers that are always up to date with the latest versions of all relevant software and plugins, and we perform weekly backups. We use an SSL certificate over HTTP (HTTPS), which encrypts all data transmitted through our website.

We strive to protect the privacy of your account and other personal data we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized access to or use of an account, hardware or software failures, and other factors may compromise the security of your personal data at any time; therefore, please help us maintain a secure environment for everyone. In addition to following best security practices regarding your account and data, if you identify or become aware of anything that compromises the security of your data, you can contact us through our available customer service channels.

Your Rights as a Data Subject

You have the right to obtain information about our processing of your personal data. To access your stored data, please contact us at indalabor@indalabor.com.br. You also have the right to request the deletion of your personal data stored by us, provided there are no legal exceptions to the right to deletion. You may also object to the processing of personal data based on a legitimate interest on our part, unless we have an overriding interest in the processing. You also have the right to correct or supplement stored personal data. To the extent that we process data based on your consent, you have the right to withdraw it at any time. Withdrawal of consent does not render the data processing based on consent prior to the withdrawal invalid. You may exercise the aforementioned rights through our Customer Service Center. In addition, you always have the right to file a complaint with us regarding the unauthorized processing of data with the NATIONAL DATA PROTECTION AUTHORITY (ANPD), pursuant to subsection V of Article 55-J found in Section 1 of CHAPTER IX of Law 13,709 (LGPD).